![]() From the Apple menu, select System Preferences > Users & Groups. ![]() If you don't have a local user account, you must create one:.If you are signed in with a network account, sign out and sign back in with your local user account.If you've signed in to your Mac using a Network account such as an Open directory account, this error may occur because Office for Mac can't write your credentials into the keychain as it is "read-only." Start any Office app again and follow the activation prompts.Personally-Owned computers: Download and run the License removal tool to remove all the Office keychain entries.Izzy-managed (University) computers: Go to Applications -> Utilities -> Service Provider Support, find the "Office 365 License Removal Tool" and click the "Remove" button. ![]()
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